Product Design
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SaaS
“Syed worked with us as a UX designer to produce our App. Firstly he comes across as a kind, calm and understanding person, lovely to work with. During the design stage he processed information rapidly, produced designs with a critical view, mentioning things I hadn’t considered and was clear when explaining his prototypes. Ultimately, he made the design process a pleasure, I would highly recommend Syed as a UX designer. Great person, very professional with limitless creativity.”
Jarod Ayling
CEO, People Bunch
01/ Summary
Headquarters
London, UK
Industry
Nursery and School
Product
SaaS
PeopleBunch is a software as a service product owned by Purple Jay nurseries, an organization that provides education to children aged 0 to 5.
People Bunch streamlines the operations of nurseries and schools, ensuring compliance with government regulations.
Services
Competitive analysis
User personas
Information Architecture
Brand Strategy
Design system
Wireframes
User interface design
Mobile interface design
Outcome
Streamlined Platform: We delivered a bespoke platform that will revolutionise nursery and school operations while ensuring compliance with government regulations.
The solution successfully addressed key challenges faced by educational institutions, offering a user-friendly interface and powerful features tailored to the industry's unique requirements.
By delivering an efficient and compliant platform, we empowered nurseries and schools to optimise their operations and provide a safe, nurturing environment for children.
Building process and design strategy
We followed the lean UX process, focused on time-to-market and incorporated the most high-value UX activities in the process.
02/ Understanding the problem and gathering requirements
A Deep Understanding of the Problem and Feature Requirements
Nurseries and schools often use multiple subscription-based platforms for various day to day tasks, which can be costly and inefficient. These platforms were not aligned with government regulations, leading to additional costs and difficulties in compliance.
Stakeholder interviews
We engaged in comprehensive stakeholder interviews to gather valuable insights and uncover the specific needs of the platform. Through these interviews, we interacted with various key user groups, including Admin, Nursery Manager, HR, and Nursery Practitioners. This allowed us to gain a holistic understanding of their pain points and expectations.
Insights or findings:
Four Key User Groups: Admin, Nursery Manager, HR, and Nursery Practitioners. Designing user-specific features was crucial for optimal user experience.
Adherence to Government Regulations: Compliance with nursery and school regulations ensured safety and quality.
Observation Feature for Child Safety: Enhancing child safety through effective monitoring.
Tailored Staff Scheduling: Meeting the unique operational needs of nurseries and schools.
Clock-in Clock-out with Timesheets: Accurate staff attendance tracking.
Seamless Handling of Risks: Minimising risks by addressing building, employee, fire, and general safety concerns.
Allocate staff not only in nursery but in a specific room within each nursery.
“
We have to ensure that our product is incredibly user-friendly, making it easy for individuals, even those with limited computer literacy
—
Riona, COO - PeopleBunch
Understanding Government regulations
To ensure compliance with government regulations in nurseries, we thoroughly researched and analyzed the specific regulations applicable to the industry.
This enabled us to incorporate necessary features and functionalities that aligned with these regulations, providing nurseries and schools with a reliable and compliant platform.
Decided on timeline and features for the MVP
We collaborated with stakeholders to prioritize features and define a timeline for the Minimum Viable Product (MVP).
Through effective communication and strategic planning, we identified the key features essential for the initial release, ensuring a timely and impactful launch.
Positioning PeopleBunch
03/ The solution
A platform that streamlines the operations of nurseries and schools, ensuring compliance with government regulations.
Information architecture with increased efficiency
By creating an effective UX information architecture, we understood feature functionality and implementation timeline.
We were able to understand the functionality of each feature and the timeline for implementing them.
This helped us design a webapp that includes a clear hierarchy of information and all the necessary features and functionalities.
Features that we shipped
We successfully managed to design all the features that were discovered during research stage.
Clock-in Clock-out
Employees can now clock-in clock-out using dashboard or mobile phone to mark their attendance.
People
Keep all personal, qualification and employment information in one location so that the inspector and HR may refer to it.
Schedule
Seamlessly schedule staff rotas using schedule feature that is specifically designed for nurseries and schools.
Timesheet
Capture timesheets that is directly linked to clock-in clock-out, users can update timesheets with just one click.
Risk Assessment
Numerous risk evaluations are conducted in nurseries and schools, and they are all included in the risk feature, which is helpful during inspections.
And 8 more...
Features including Safeguarding, Raising risk tickets, and Kitchen were also delivered.
1 week sprint for each feature
To efficiently design 13+ features, we used 1-week sprints. Collaborating closely with the client, we obtained rapid feedback, ensuring iterative progress and client involvement.
People
Keep all personal, qualification and employment information in one location so that the inspector and HR may refer to it.
Schedule
Seamlessly schedule staff rotas using schedule feature that is specifically designed for nurseries and schools.
Timesheet
Capture timesheets that is directly linked to clock-in clock-out, users can update timesheets with just one click.
Risk Assessment
Numerous risk evaluations are conducted in nurseries and schools, and they are all included in the risk feature, which is helpful during inspections.
04/ Outcome
We delivered a bespoke platform that will revolutionise nursery and school operations while ensuring compliance with government regulations.
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